Managing ACC Claims
Gensolve Practice Manager allows you to send ACC45s Batches and Schedules to ACC.
Follow the processes below to learn how to manage ACC claims:
- Setting up to work with ACC: obtain a digital certificate from ACC and configure GPM to work with ACC
-
Managing ACC45s: create an ACC45, send it to ACC and review its status
- Managing schedules of payment: create a schedule of payment, send it to ACC and review its status
- Recording payments and rejections: record details of the payments or rejections made for the claims submitted to ACC.
- Managing ACC32s: create an ACC32 and send it to ACC when additional treatment is required for a claim
Understanding ACC Errors
GPM only interfaces with the ACC website to send the details of the claim and to receive the status of the claim.
When issues or errors occur that are attributed to ACC, you should contact the ACC to resolve them.
Refer to 
ACC
Error Codes to see a list of commonly occurring error messages
that ACC will send along with an explanation of their meaning.
