When a claim has been accepted by ACC, use GPM to create the schedule of payment and send it to ACC.

A schedule of payment can be seen as an invoice containing the items (appointment, service, products etc...) related to a condition (an ACC claim) which ACC will pay for.

• Create a schedule of payment and send it to ACC :  
  • Create a schedule of payment to group together the appointments and other services related to the condition (ACC45) to be paid by ACC.
  • View the created schedules in the Outbox and click Send Schedules to clear the Outbox. This opens the ACC website where schedules of payment can be sent to ACC for remittance.
  • View Schedules successfully sent to ACC in the Existing Schedules window.
• Status of schedules: in GPM view the status of the schedules based on information returned by ACC.

 

Understanding ACC Errors

GPM only interfaces with the ACC website to send the details of the claim and to receive the status of the claim.

When issues or errors occur that are attributed to ACC, you should contact the ACC to resolve them.

Refer to ACC Error Codes to see a list of commonly occurring error messages that ACC will send along with an explanation of their meaning.

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