Newly Added Help Topics
This section provides a list of newly added help topics.
New Gensolve Support Desk:
The Gensolve Support Desk portal has a new look which is more modern and user-friendly. All the existing features as still available (Submit a Ticket, View existing tickets, View the Release Notes), but now can be accessed on your favourite mobile device.
Follow Submitting a Ticket link and Accessing GPM Release Notes for more information.
New Topics:
| Topic | DESCRIPTION |
|---|---|
| BCTI Details Report |
New Topic created to explain the new BCTI Details Report. |
| How to Install HICAPS Connect Version 4 | New Processes Topic created to explain How to Install HICAPS Connect Version 4 |
Updated Topics
| Topic | DESCRIPTION |
|---|---|
|
Process Topic updated to show to avoid the Invalid Email error when exporting to Mailchimp. |
|
| Setting Up SMS Messaging |
Process Topic updated to show How to Setup SMS Messaging |
| How to Create Letter for a Client | Process Topic updated to show How to Create Letter for a Client |
|
Process Topic updated to show How to Create New Clinician |
|
|
Process Topic updated to show How to Create an Email Template for a Client |