Newly Added Help Topics
This section provides a list of newly added help topics.
New Gensolve Support Desk:
The Gensolve Support Desk portal has a new look which is more modern and user-friendly. All the existing features as still available (Submit a Ticket, View existing tickets, View the Release Notes), but now can be accessed on your favourite mobile device.
Follow Submitting a Ticket link and Accessing GPM Release Notes for more information.
New Topics:
| Topic | DESCRIPTION |
|---|---|
|
HealthNow Payment |
New Processes Topic created to show how to make payments using the HealthNow payment app |
|
How to Set up a Student User |
New Processes topic created to show how to Set up a Student User |
Updated Topics
|
Topic |
DESCRIPTION |
|---|---|
|
How to Create a Statement Batch |
Processes Topic updated to show a new option to only include Items that have been Invoiced on a Statement Batch |
|
How to Search for an Existing Client |
Video Topic updated to learn how to Search for an Existing Client |