What you will learn...

IMPORTANT

  • New practices: you will need to register your internet domain before using the Gensolve E-mail sender.
  • Existing practices: you will need to register your internet domain. See How to Delete Previously Verified or Registered Email Address from GPM for assistance on removing previously verified email addresses.
  • If your practice does not have an internet domain, you will need to acquire one (for example using Google Apps).  
  • Your Domain Administrator will need to be involved in the verification process.
    Note: Your Domain Administrator is the person or company you purchased your internet domain from.
  • Please see Sender Policy Framework (SPF) for more  information regarding domain configuration

If you are sending e-mails from within GPM using the Gensolve E-mail Sender (Amazon Simple Email Server (SES) is Gensolve´s preferred email provider), you will first need to verify your internet domain (e.g. gensolve.com)

This process is only required once and is necessary to prove the ownership of the email addresses used when sending emails.

Each Vendor within a practice can verify up to a maximum of 5 domains.

In this tutorial, you will learn how to verify your practice's internet domain(s) and how to use the domain to send email.

Prerequisites

The system user will need to be configured to use the Gensolve E-mail Sender : see Sending E-mails from GPM.

Watch the video tutorial: