Newly Added Help Topics
This section provides a list of newly added help topics.
New Gensolve Support Desk:
The Gensolve Support Desk portal has a new look which is more modern and user-friendly. All the existing features as still available (Submit a Ticket, View existing tickets, View the Release Notes), but now can be accessed on your favourite mobile device.
Follow Submitting a Ticket link and Accessing GPM Release Notes for more information.
New Topics:
| Topic | DESCRIPTION |
|---|---|
|
New Processes Topic created to show how to set up Classes specifically for Contracts |
|
|
Booking a Client into a Contract Class |
New Processes Topic created to show how to book a Client into a Contract Class |
|
How to Set a Debtor Discount for Contracts |
New KB Topic created to show how to set a Debtor Discount for Contracts |
|
ACC Physio MBI Contract |
New KB Topic created to learn how to set the ACC Contract Physio Maternal Birth Injuries |
|
Working with ACC Physio MBI Condition and Appointments |
New KB Topic created to learn how to use the ACC Contract Physio Maternal Birth Injuries in appointments |
|
How to Customise Appointment Colours per Contract Type |
New KB Topic created to learn how to Customise Appointment Colours per Contract Type |
|
Healthlink Blood Test Results |
New KB Topic created to show the incoming Healthlink Message in red when LAB results have abnormal results |
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HealthNow Payment |
New Processes Topic created to show how to make payments using the HealthNow payment app |
|
How to Set up a Student User |
New Processes topic created to show how to Set up a Student User |
|
Accessing VALD |
Now you can synchronise client data between Gensolve Practice Manager and VALD Hub |
Updated Topics
|
Topic |
DESCRIPTION |
|---|---|
|
Managing Commissions |
Processes Topic updated to show how to manage commissions |
|
Contract WIP Export |
Contract WIP Export Report updated |
|
Working with Contract Contacts |
KB Topic updated to show a new warning when changing Contract Contact Names |
|
How to Create a Statement Batch |
Processes Topic updated to show a new option to only include Items that have been Invoiced on a Statement Batch |
|
How to Search for an Existing Client |
Video Topic updated to learn how to Search for an Existing Client |