If you cannot find answers to your query using the Support Centre follow the steps below to submit a ticket to the support team:

1. Login to the Gensolve Support Desk.

From Support Centre

From GPM

Click on the menu Help → Submit a Ticket  or by pressing the F2 key.

2. Click Submit a request.

3. Fill in the form as needed.
4. Click Submit.

Note: Fields marked with a * are compulsory.

Note: Refer to Taking a Screenshot for more information.

5. Back in Home, click Requests to see all your requests and their current status.