Issue

ACC have advised that they will pay the surcharge amount as well as the appointment charge for a client. How do I bill the surcharge to ACC?

Solution

Surcharge’s cannot be included with appointment charges in a Schedule Invoice to ACC.

The Surcharge/s need to be billed separately in a backend Accounting invoice and either posted or emailed to ACC.


1. Create the Debtor Invoice directly via the appointment

 

2. Create the Debtor Invoice via Accounting Form>> Money In>> Invoices to Create

 

3. The information displayed on the Invoice is determined under the Debtor>Insurer Billing Details, with the ability to also add Custom Options.

Note: Fore more information, please refer to Managing Custom Fields

 

Updated:17-Oct-23

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