Reason

If you are using the SMS features in Gensolve Practice Manager, you can generate text reminders for the next day's appointments

Prerequisites

The Client has been created: see How to Create a New Client

A mobile number has been specified and the 'Remind Client of Appointments?'  has been selected in the Clients' Details.

An appointment has been created: see How to Create an Appointment. (A Quick Appointment will need to be converted into a full appointment).

The Vendor has been set up to send SMS messages: How to Setup SMS Messages

The SMS Template for Reminders has been created : How to create an SMS Template for Reminders

Solution

1) Click on Reminders >> Choose the Date the Appointment Reminder is to be created for >> Select the Provider>> Click on Get Data

2) If the Client is set to receive a reminder, reminder will be displayed here >> Tick on Include >>Send Reminders...

3) Choose the Template (as per Prerequisite)

4) Verify the Details and then Click on Send

NOTE : 'From Name' (is the Reply Name as set via Admin >> Vendors >> mobile icon) precedes every reminder so that the client will know who the text is from The length of the reminders, including the From/Reply Name should not exceed 160 characters

5) On the Appointment reminder page Status will be displayed as Sent