Before you install and run Gensolve Practice Manager, ensure that your system meets the minimum requirements as detailed below.

Hardware Requirements

SPECIFICATION MINIMUM RECOMMENDED
RAM (System Memory) 2GB 4GB or more
Free space on hard drive 1GB More than 5GB
Screen resolution 1024 x 768 At least 1280 x 1024
Note: Gensolve does not support Windows Scaling. If the main purpose of the computer is for running Gensolve, we do not recommend using a high resolution display. This is especially important if the screen size is small (such as on a laptop), which will compound the issue and likely make Gensolve difficult to read.
Internet connection

Minimum 256Kbs upload, 2Mbs download

1Mbs upload, 8Mbs download
Note: If many computers are connected at the same site, then a higher speed connection is recommended

Software Requirements

SPECIFICATION MINIMUM RECOMMENDED

Operating System

Windows 8.1

 Windows 10

Microsoft .NET Framework

 Version 4.5.2 Latest release
Microsoft Office
(Desktop version, not Microsoft Store App version)		 Microsoft Office 2010 Microsoft Office 2010, 2013, 2016, 365

Note: Microsoft no longer supports Windows 7 and Microsoft Office 2007, so it's not guaranteed that Gensolve is compatible with these products. Please refer to the following links for more information: Windows 7 support ends in January 2020 and Microsoft Office 2007 has reached end of support.