This section provides a list of newly added help topics.

New Gensolve Support Desk:

The Gensolve Support Desk portal has a new look which is more modern and user-friendly. All the existing features as still available (Submit a Ticket, View existing tickets, View the Release Notes), but now can be accessed on your favourite mobile device.

Follow Submitting a Ticket link and Accessing GPM Release Notes for more information.

New Topics:
Topic DESCRIPTION

How to Create a Recurring Expense

New Video Topic created to explain How to Create a Recurring Expense

How to Set Up SMS Reminders for Class Attendees

New Video Topic created to display How to Set Up SMS Reminders for Class Attendees

Updated Topics

Topic

DESCRIPTION

System Requirements

Processes Topic updated to display the System Requirements.

HTML API Reports

Knowledge Base Topic updated to display all information on API Reports.

How to Run a Report

Video Topic updated to explain How to Run a Report

Letters are not Visible to Other Users

Knowledge Base Topic updated showing what to do when letters are not visible to other users