Prerequisite

The approval from Ministry of Health has already granted and the credentials are already set in Gensolve: see How to Get Approval from the Ministry of Health

Once activated, the MOH Search function will be available to use from the Client Details in Gensolve. There are two scenarios in which you can search for a client:

NHI Number is unknown

NHI Number is known

NHI Number is unknown

If the Clients existing NHI Number is unknown and has not been entered on the Client Details

1. Search for the Client click on to edit the client

2. Click on and on the Client NHI Search page, It will open the NHI Match form, and will present any matches that exist based the Client information you already have.

The matches will each have a Match Score, where the highest Score is the most likely match

3. Once you identify a match, you can click on the Down arrow icon

4. This will then save automatically the selected NHI Number back into the Client's details as follows

 

NHI Number is known

If the Clients existing NHI Number has been entered on the Client Details:

1. Search for the Client click on to edit the client

2. Click on and on the Client NHI Search page, It will perform a search for a matching using the NHI Number that has be entered on the Client Details  

3. Data can be matched by clicking on icon against each field to copy information to the to the Client as shown below >>  Click on Save    

4. Matching Data will be shown in Client detail page >> Save

Updated:20-Feb-25

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