This section provides a list of newly added help topics.

New Gensolve Support Desk:

The Gensolve Support Desk portal has a new look which is more modern and user-friendly. All the existing features as still available (Submit a Ticket, View existing tickets, View the Release Notes), but now can be accessed on your favourite mobile device.

Follow Submitting a Ticket link and Accessing GPM Release Notes for more information.

New Topics:
Topic DESCRIPTION

Book an Appointment within Online Booking Portal 2024

New Processes Topic created to show how clients can use the  New Booking Portal.

BCTI Details Report

New Topic created to explain the new BCTI Details Report.

Using a QR Code for Custom Form Sharing New Processes Topic created to explain how can you generate QR Code for Custom Form Sharing.
Updated Topics

Topic

DESCRIPTION

GPM Integration with MailChimp

Process Topic updated to show to avoid the Invalid Email error when exporting to Mailchimp.