Solution

Prerequisites

The Online Stripe Payment system has been fully integrated

Completing a Telehealth Consultation and Sending Payment Link

1. In order to be able to send a payment link and receive a payout, a Telehealth appointment must be completed first. On the GPM Scheduler, you will identify a Telehealth Consultation because it has a black video icon on the top right corner of the appointment.

2. After having completing the appointment a Send Email window will be displayed automatically, but in case you want to send the payment link later, you can open the appointment and click on the Email the Client button >> Then, on the Send E-mail to...  displayed window, on Apply a Template select the template created on Configuring an Email template with the Payment link and click on Apply >> Verify the information, set an Email on the From field and click Send.

Now the client will receive the mail with the link that will redirect them to a page where they will be able to select the outstanding charge for the consultation and pay it.

Client Payment and Viewing Payout on Stripe

1. In this section we will see what the client sees after clicking on the received payment link

2. After the client has selected the outstanding charge related to the Telehealth Consultation and clicks on Pay Now, they are redirected to the Stripe payment page

3. After successfully paying, you will be able to see on your Stripe Dashboard the charge on your transactions. To view this information on the Dashboard click on Balances >> Transactions.

Note: this tutorial was made using test data and screen shots from a third party software provider thus, the screen shots for Stripe may have changed.