Troubleshooting Logging In To Web View
When logging in to the web view on a mobile phone or tablet to see the GPM calendar the user may be asked for their credentials each time even though the 'Remember Me' box is ticked.
Cookies
- Cookies may need to be enabled on the users mobile/tablet.
- Enabling cookies will depend on the type of mobile/tablet the user has.
- Please use a search engine to search for 'How to enable cookies on [users phone] to find instructions for the specific brand/model required.
Cached Data
- The cache on the mobile/tablet may need to be cleared.
- The process for this will depend on the users mobile/tablet.
- Please use a search engine to search for 'How to clear the cache on [users phone]' to find instructions for the specific brand/model required.