Service charges define the amount charged and duration of an appointment for a specific service

By default a service charge is available to all providers at all sites, or it can be configured to either exclude or be available for specific sites, providers and provider types

Follow the steps below to know how to create New Service Charge

1. Go to Administration  >> Service Charges >> New Service Charge

2. Fill in the following details such as Appointment Type >> Name >> Code >> Select Appointment Valid From and To Date >>Enter  Default Appointment duration for this service charge >>Select Consultation Type >> Tick Show code Receipt/Invoice >> Enter Invoice Display Text

NOTE : Consultation Type contain Initial, Followup or Not Specified . By default, all Service Charges will be set as Not Specified. Setting this up will allow you to keep track of the Initials and Follow ups Ratio (via Reports > Clinical > Initial vs Follow-Up Report )

3. For subsequent appointment different Charges can be added by select from the dropdowd Add a Different Charge  and selecting a Charge . By default it will show Dont do anything

4. Linked to ACC billing code can be added by selecting from the drop down

5. Add Billing Type from the options given below

NOTE: If a Standard Charge is selected, customers pay a fixed price. If any discount option is chosen, the applicable reduction is applied either to services, products, or both.

6. Add Rate Type

NOTE: The Rate Type setting defines the unit of measurement for billing (e.g., per minute, hour or per unit) and applies the rate indicated in the Charge Amount field accordingly

7. Enter Charge Prices >> Appointment Colour

NOTE : If the pricing changes, enter a Date To for the old price and add a new row for the new price, and the new Date From for when it is to be available.

8. Go to Visibility and Ledgers Tab >> Select from the drop down to exclude this service charge for particular Provider Type, Provider, Site >> Click on Add to add Sales Ledger to Use

NOTE : In this Demo, we will exclude one provider type, one provider and one site and assign a specific sales ledger

9. Click on Save

10. New Service charge is displayed on the Appointment Service Charge Table

11. Click on to edit the Service Charge

12. Click on to delete the Service Charge