Solution

Follow the steps below to send the ACC45 again to ACC:

1. Click on  ACC45s & Batches >> ACC45s.
2. Select the Client then click Get Data.
3. Change the status of the ACC45 to Incomplete.
4. Click on at the end of the row, select Incomplete then click Save (a warning will display checking if you want to reset the status, click Yes).
   
5. Click on Incomplete in the ACC Status box then click to display the Client Condition Details window.
6. Click Submit ACC45.
   
   
7. Return to ACC45s & Batches >> ACC45s, click Get Data.
8. Click on Receipted to see the claim.