How to Resend an ACC45
Issue
ACC has set an ACC45 as Invalid but the reason for failure has been sorted and needs to be resent.
Solution
Follow the steps below to send the ACC45 again to ACC:
- Click on ACC45s & Batches >> ACC45s.
- Select the Client then click Get Data.
- Change the status of the ACC45 to Incomplete.
- Click on
at the end of the row, select Incomplete then click Save (a warning will display checking if you want to reset the status, click Yes).
- Click on Incomplete
in the ACC Status box then click
to display the Client Condition Details window.
- Click Submit ACC45.
- Return to ACC45s & Batches >> ACC45s, click Get Data.
- Click on Receipted to see the claim.