Issue

An ACC45 exists, but no more appointments are required to be counted against it.

Solution

There are two options:

  1. Add Prior Appointments so there are none left.  
  • Click next to the Condition to edit it.

  • Go to the Appts Used tab.

  • Enter a number in the Less Prior Appointments Used box so that the Remaining Appointments to Use equals 0.

             

  1. On the Conditions tab, change the Appts Valid From date to be more than 12 months in the past to expire the ACC45.

    

Note: Clinicians on EPN Contracts and Hand Therapists have a 50 appointments allowance and their conditions do not expire. Clinicians on Regulation Contracts have an allowance of 16 appointments and their conditions have an expire date.

Updated:29-Nov-24

Copyright © 2024 Gensolve Pty Ltd