From within GPM Web, you can use HealthLink Messaging service to view, edit and delete HealthLink messages as required.

 

View and Edit HealthLink Messages

There are multiple ways to view the HealthLink messages related to clients. You can do it via one of the following options:

Accessing HealthLink Messages from Medical Notes

Follow the steps below to view or edit all the HealthLink Messages related to a specific Client from the Medical Notes.

1. Create or edit an appointment >> Click on   to add an Exam.

 

2. Click on the HealthLink tab.

 

Accessing HealthLink Messages from Clients Section

Follow the steps below to view or edit all the HealthLink Messages related to a specific Client from the Clients section:

1. Go to the Clients section on the left menu. >> Enter the Client's first or last name. >> Click on to search all options. >> Locate the client and click on to edit/view its details.

 

2. Click on the HealthLink tab to show all the HealthLink Messages for this Client. As you can see, this view has the same functionalities as the one found in the Medical Notes section.

 

 

Edit HealthLink Messages

After you have reached the HealthLink tab, you can perform several actions regarding the available messages in the grid.

1. Click on to edit a message.

 

2. Once you have clicked , a window will appear with all the message's information (To, From, message text, files attached, etc.).

 

Deleting a HealthLink Message

1. Click on  >> Click on Yes to delete the HealthLink message.

 

2. Once you have deleted the message, the  icon will change to the restore icon and it's status to Deleted.

 

3.  Click on if you want to restore the deleted message. >> Click on Yes.

 Note: Now, the restored message status will change back  to the status prior to deletion.